Down Works

This is such an amazing outdoor shop. Their selection of equipment is fine tuned to just what you may need on a backpacking or camping trip. I cannot recommend this place enough!

Absolutely love all there down goods. Ha e been buying my comforters and pillows for over 40+ years. Owners are the nicest ever.

I love this little outfit. I have bought so many down pillows and comforters here. They have all lasted forever and are far better than anything similar I have bought anywhere else. I love these folks.

A great family business in Santa Cruz. With dreams of retiring owner Nick values every customer interaction at his family store. Stop by soon for all your down needs.

Fantastic store ran by a wonderful guy. They have a small but great selection and the owner is very helpful making sure you get the right gear.

I’ve never had a worse and more uncomfortable customer service experience in my life. I was shocked. I think the owner struggles with some sort of mental health issue because there’s no other explanation. This is an industry where I felt nothing but love and warm and acceptance, and I felt nothing but the opposite when I interacted with this man. I left feeling sad and confused. I was so excited to go in the shop and chat. I had some things to get repaired and was trying to explain exactly what I needed and he very rudely cut me off and acted like I didn’t know what I was talking about out…I just got back from a four month long road trip through the Southwest and needed to re-up and repair. Really sad about this experience. Again, I walked in there with an open heart and mind and was all ears. I was absolutely treated like garbage.

Fantastic down pillows. Bought a set of 5 pillows several years ago and they still feel great. Clean natural down (organic?) without allergies. Just bought 5 more and the quality is top notch. Can't wait to try a comforter. Glad to have a local pillow maker.

Friendly, helpful, and knowledgeable. Came in with a broken sleeping bag zipper and left with it good as new! When I’m in need of a new sleeping bag, or any gear for that matter, Down Works will be my first stop. Thanks Nick!!