Sloane Place - London

Mathias H.

Fast perfektes Hotel. Leider wurde unsere Abbuchung, infolge fehlender Kreditkarte bis heute nicht zurückgezahlt, was die Freude etwas schmälert. 150 Pfund … warten wir noch heute auf Rückzahlung. (Besuch war vom 21.11-24.11)
ABER
Ansonsten einwandfreies und sehr empfehlenswertes Hotel! Sehr gut gelegen, einfach wunderschön.
Leider ein Punkt Bewertungsabzug, bis unsere Rückzahlung eingetroffen ist.
Ansonsten das Hotel eine TOPP Bewertung verdient hat 👍
Hätten eigentlich 5 Sterne verdient. Bravo 🤩
Hoffentlich klappt das mit der Rückzahlung bald von Alexandros ….
02.01.2025 / Rückzahlung geklappt, vielen Dank

Laura A.

Incredible location. Nice but small rooms. Beds in the standard double room are very small and not suitable for two people. The reception staff is extremely unfriendly and not worthy of a 4-star hotel. No greetings when entering the hotel, no help is offered, never a thanks, and barely a word is spoken to you. The restaurant staff, however, is very friendly. Breakfast and coffee are very nice. Unfortunately, due to the poor hospitality of the hotel staff, we will not return here again (as returning customers).

sammy W.

Beautiful high-quality furniture and bedding, comfortable layout. Nice touches in the ensuite. All very fresh and clean.

Werner T.

This was our second time staying at Sloane Place and we found a bottle of delicious red wine in our room as a welcome gift. The staff also remembered us, greeted us warmly and even our lovely dog was recognized. Checking in was very quick and the staff are very friendly and charming. The room was very large and had a bathtub. The biggest advantage of the hotel is that it is dog-friendly. Our four-legged friend was welcomed in the restaurant for dinner and breakfast. The restaurant offers excellent food and delicious cocktails late into the evening. It was a perfect stay to visit London and relax.

P.s.: Some reviews mentioned the poor staff. We had a different experience. The staff in the restaurant were friendly and frequently checked to make sure everything was ok. Also, the chef of service took our order when the staff was too busy.

Kristina K.

Stayed at Sloane Place for just one night, but folks there were highly professional and friendly. Great location, splendid breakfast!

disco T.

First off, I would like to express that I’ve never written a google review. I’m writing this on behalf of my horrendous experience I had with my mother involving the hotel front desk staff. They are so outwardly disrespectful towards guests it’s incredibly disappointing. My mother comes from a background of polynesian and vietnamese descent. Given this, she is not a wealthy women of European descent, a white person. Upon arrival, we had just come from the airport on a six hour red eye flight. Obviously, we are not going to look our best. After stating multiple times during check in that my mother’s name is hyphenated the woman looked at us up and then down. She proceeded to say, “are you booked for one night?” The tone of her voice was very clear she was insinuating we could not afford a longer stay. Finally, finding our reservation, we asked if there was a possibility our room was ready. We were given the rudest “No.” as a response. When asked if there was bathrooms the tone hadn’t changed. It worsen to an annoyed, “upstairs.” The room was nice once we could check in. When we were checking out, we asked if there was anywhere in the hotel where we could have our lunch. Two younger recipients were trying to speak only to be cut off by an older woman with a flat and nasty, “No.” If you’re not white, don’t bother staying here. This hotel is too “prestigious” for people of colour. This type of treatment is absolutely unacceptable.

C M.

Great locations. Whichever way you walk, you are close to the parks, tubes, museums, rows of boutiques, Harrod’s and good restaurants abound. It is right behind to Satchi Gallery.

The hotel only has limited rooms sold to hotel guests and the rest are dedicated to club members. At the time of this review, they are in the midst of refurbishments that don’t make disturbing noises to the guests. So book early for best value because they have fewer rooms.

The room is not the biggest so it is better to get the next size up that comes with bathtub and slightly more wiggle room. I got upgraded here. Tin general , the minibar was great and had coffee maker, pods, teas, and cookies.

The people are helpful.

Haneen A.

We booked this hotel because of the Excellent location and cosy ambiance. We checked in yesterday but we were surprised how small the room was. And to add to that the wall of the room is tilted which makes it feel even smaller. The staff wasn’t helpful at all when we asked to look at other rooms with different layout. Even though we are staying for +10 nights. Also no fridge nor kettle in the room. Not a big deal but disappointing. I don’t think we will stay here again. The staff at the reception definitely need more training.

Edit: thank you for your reply. Please note that yes we were moved to another room which was a lot more spacious. However, the room we moved to is a king bedroom even though we booked a twin bedroom (it was more expensive). There is no chance the room we checked in at the beginning with the tilted wall is one of your largest rooms 🙂 I have seen +5 rooms in the hotel and they are all bigger than that room.